Privacy Policy | Complaints Policy | © 2018 St John's Property lawyers

Privacy Policy

 

 

This Privacy Policy applies to (1) St John’s’ website at www.stjohnspropertylawyers.co.uk (“Site”); and (2) all data collected and/or processed in connection with the supply by St John’s of any services (“Services”). If you do not wish to be bound by this Privacy Policy, please leave the Site and do not engage with St John’s any further.  

 

The Site is owned and operated by St John’s ("us", "our", "we"). We are committed to protecting the privacy of our clients, the users of our Services and of the Site. This Privacy Policy explains what information we may collect about you, how we will use it and the steps that we will take to ensure that such information is kept secure.

 

YOUR CONSENT

 

By ordering or enquiring about any of our  (whether directly from us or through one of our partners or agents) or using the Site, you consent to us collecting and using your details in accordance with this Privacy Policy.

 

Please do not submit your personal information to us if you do not wish us to collect it.

 

If you decide at any time that you no longer wish to be contacted by us, please notify us by email at the following address info@sj-propertylawyers.co.uk (though please remember that this could prevent us from continuing to supply our Services to you and/or affect the quality of anything we do in this regard).

 

 

1. Information we collect

 

1.1 We may collect personal data about you, which may consist of your contact details, including your name or e-mail address or other information about you such as your computer's IP address.

 

1.2 Such details are collected in a number of ways: they can be obtained via the use of cookies (please see paragraph 8 below), or other tracking systems or when you register to purchase any of our Services. We may also collect information you give us over the telephone or via email or in written or other communications, including when we contact you to make arrangements to install or commence supplying our Services.

 

1.3 We may use the information we collect from you for the following purposes:

 

(a) to fulfil orders you have made for any of our Services ;

 

(b) to conduct market research and analysis;

 

(c) to develop the style of the Site;

 

(d) to verify your identity (for example when you return to the Site);

 

(e) to personalise your visits to the Site and developing the design and style of the Site to improve the Services;

 

(f) to inform you about the latest changes to the Site, our Services or promotional offers that you might find interesting;

 

(g) to deal with, and respond to you about  a comment you have submitted for or on our message boards, blogs and other such user generated content facilities;

 

(h)  to enable you to share our content with others;

 

(i) to communicate with you;

 

(j) to compile client reviews; and

 

(k) to carry out  statistical, technical and logistical analysis.

 

1.4 You will not receive unsolicited marketing mail from us or third parties unless you have agreed to this. However, we may email you occasionally with information about changes to the Site and our Services.

 

1.5 If you choose to unsubscribe from receiving emails by info@sj-propertylawyers.co.uk or an associated third party, it may take a few days to remove your details from our list. This may mean you will receive an email before your details have been updated.

 

1.6 If we contact you via e-mail or SMS we will give you the opportunity to decline to receive future e-mail and SMS messages from us.

 

2. With whom do we share the information we collect?

 

2.1 We will not sell, trade or rent or make available your personal data to others unless you have given us your permission to do so as described in this Privacy Policy.

 

2.2 We may forward your personal data to the police or another regulatory body or government authority if we are asked to do so or wish to do so in order to comply with the law or in relation to the investigation of suspected illegal activities or in relation to any suspected misuse by you of our Site or any of our Services. Where it is lawful and necessary we may also monitor e-mails you send and receive.

 

2.3 We may transfer, sell or assign any of the information described in this Privacy Policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or re-organisation of our business.

 

3. Data Security

 

3.1 We have adopted measures to ensure that clients’ and users' personal data is not misused, accidentally destroyed, lost or altered. Where information is transferred to a third party, that third party will be required to keep your personal data secure.

 

3.2 We endeavour to prevent unauthorised disclosures of your personal data by other people, but we are not responsible for any unauthorised disclosures or other breaches of security or for the actions of others if the information was passed to them with your authority or with the authority of anybody other than us or our associated companies.

 

3.3 Please be aware that if you disclose information on chat areas, forums or other public services it may be possible for other people to use this information. We are not responsible for the disclosure of any information you post in this way.

 

4. Transfer of Details Overseas

 

Given the global nature of the Internet, use of the Internet to collect and process personal data may involve the transmission of data internationally. Therefore, by browsing the Site and/or communicating electronically with us, you acknowledge and agree that we may process your personal data overseas. However, we will endeavour to ensure that any third party to whom your personal data is transferred will take appropriate steps to safeguard your personal details.

 

5. Updating Your Details

 

5.1 You can update the personal data we hold on you by e-mailing us at: info@sj-propertylawyers.co.uk   

 

5.2 We may change or update this Privacy Policy for any reason  (for example in order to comply with new legal requirements) so please do check here from time to time to note such changes.

 

6. Accessing Your Details

 

6.1 We will provide you with a summary of personal data that we hold on you upon your written request. To make a request, you should send an email to info@sj-propertylawyers.co.uk and provide your full postal address and postcode.

 

6.2 You can also request that the personal data that we hold about you are removed from our system. However, this may mean that we can no longer provide you with our Services.

 

7. Cookies

 

7.1 What is a "Cookie"?

 

"Cookies" are small pieces of information that are issued to your computer when you enter a website. Cookies are stored by your browser on your computer's hard drive, and they can be used for a wide range of purposes, such as identifying your computer's previous visits to the Site, and to ascertain the most popular features of the Site. Cookies cannot be used by themselves to identify you.

 

7.2 Types of cookie & the information we collect

 

We use two types of cookies on the Site:

Session Cookies are temporary cookies that are erased when you leave the Site. They allow you to carry information across pages of the Site without having to re-enter this information. Session cookies do not collect information from your computer.

 

Persistent Cookies are stored on the hard drive of your computer until they expire and how long will depend on the expiry date of each specific cookie. They enable us to identify your computer when you visit the Site and to collect identifying information about you, such as web surfing behaviour or user preferences.

 

7.3 What use do we make of the information we collect?

 

We use the information we collect from you so that we can tailor content, advertisements and the presentation of the Site to match your preferences. We compile anonymous aggregated statistics using information provided by cookies to develop a clearer picture of which parts of the Site are the most popular to its visitors.

 

8. General

 

Nothing in this Privacy Policy shall restrict or exclude any liability that we have to any party which cannot be excluded by law. This Privacy Policy shall be governed by English law and the courts of England and Wales and shall have exclusive jurisdiction over any disputes arising in relation to this Privacy Policy and the Site.

 

9. Data Protection Registration

 

St John’s Property Lawyers is registered with the Information Commissioner's Office with Data Protection Registration Number ZA109292.